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Voice Agent

A real-time voice conversation inside the same chat widget your visitors already use — the same knowledge base and system prompt as Support Bot, spoken instead of typed. The integration is built and working in our own tests. We're not turning it on for new customers yet because it hasn't been verified against a real phone/browser call end-to-end, and we'd rather say that plainly than enable it before we're sure.

What's actually true today

The backend is built: each widget gets its own isolated voice credential tied to that widget's own AI key (confirmed directly with our voice provider, not assumed), a dashboard toggle to turn it on per widget, and call transcripts land in the same conversation history as text chat. What's missing is the final step — running it against a live call with a real account — which we haven't done yet.

How it works

  1. 01

    Same widget, an added mic button

    Voice Agent isn't a separate embed — it adds a microphone option to your existing Support Bot widget, so visitors can switch between typing and talking mid-conversation.

  2. 02

    Same knowledge base, spoken

    Whatever knowledge base sources you've already added for Support Bot are what the voice agent answers from too — no separate content to maintain.

  3. 03

    Your own key, isolated per widget

    Each widget's voice agent is scoped to that widget's own AI key, the same bring-your-own-key model as every other product — never a shared or account-wide key.

What we won't do

We won't meter your voice usage and bill you a markup — voice minutes are billed to you directly by your own AI/voice provider, exactly like text messages are today.
We won't enable this for new customers until we've verified it end-to-end on a real call. This page will say so plainly the day that happens, along with real pricing details.

Want early access?

Write to us and we'll let you know honestly where things stand, including if you can be an early tester.

Get in touch

Prefer we set it up for you?

Tell us what you're trying to build and we'll configure it directly in your dashboard — same product, we do the setup instead of you.

See the done-for-you service