Service
Support Bot, set up for you
Same widget as the self-serve product — a chatbot that answers customer questions from your own docs. Here, Techvea builds the knowledge base for you: pulling from your existing FAQ, docs, or policies, structuring it, and testing the bot's answers before it goes live.
Done-for-you setup
We build the knowledge base and launch it
from $99 one-time, by plan
- Starter $99, Growth $249, Agency $499: the work grows with your plan
- Knowledge base built from your website and docs
- Welcome message, questions and colors matched to your brand
- Tested with 20 real questions, weak answers fixed
- Installed on your site, or exact steps for your developer
- 2 business days, one round of changes, all by email
Managed
We keep the knowledge base current
$199 /mo
- Everything in the setup service
- Knowledge base updated as your policies/products change
- Monthly review of conversations for gaps or wrong answers
- Priority written support
- Cancel anytime
Custom
Something Setup/Managed doesn't cover
Quote
- Knowledge base sourced from a large existing document set
- Multiple widgets across several sites or brands
- Non-standard escalation or handoff rules
- Priced after a short conversation about scope
How this relates to the product
This is the same widget you can also configure yourself for a flat monthly platform fee — see Pricing. The service fee above covers Techvea's setup/management time on top of that; it isn't a replacement for the platform subscription.