Techvea vs Tidio
Tidio
Live chat first, with an AI assistant (Lyro) added on. This page sets out what each costs and does, including where Tidio is the better choice.
What it costs
- Techvea Starterplan plus your own AI usage$34 /mo
- Chatbasecredit plan, extra credits included$150 /mo
- Crispplan that covers this volume$295+ /mo
- Intercom Fin$0.99 per resolved chat + 1 seat$1,019 /mo
- Zendesk1 agent + per-resolution fees$1,796 /mo
- TidioAI pricing is custom beyond 50 chatsAsk sales /mo
At this volume you would pay about $116 less per month than the cheapest of the others.
Estimates from each company's public prices on 8 October 2026, assuming about 4 messages per chat and about half a cent of your own AI cost per chat. Your real bill depends on the AI model you choose. Prices change; check each company's site.
Features side by side
| Feature | Techvea | |
|---|---|---|
| Answers from your own content, with source links | ||
| Bring your own AI key (no markup) | ||
| Predictable flat monthly price | ||
| Build the knowledge base from your website address | ||
| Live chat with a person when the AI can't help | ||
| Built-in ticket inbox | ||
| Order and stock lookup (Shopify, WooCommerce) | Growth and up. WooCommerce orders and stock, Shopify stock (Shopify order status needs an older store token) | |
| Custom actions that call your own API | ||
| Ready-made integrations | 19 tools plus webhooks | |
| Chat window in many languages, replies in any | ||
| Right-to-left languages (Arabic, Urdu) | ||
| Business hours and away message | ||
| Learns from questions it could not answer | ||
| Analytics and full response log | Advanced on Growth and up | |
| Remove the vendor's branding as part of a plan | Growth and up | |
| Delete old conversations automatically | ||
| Free WordPress plugin | ||
| WhatsApp, Messenger, Instagram, email | Telegram, WhatsApp, SMS and email to ticket. No Messenger or Instagram messaging | |
| Voice and phone line | Voice in the chat, and phone calls through your own Twilio number (Growth and up) | |
| Public help center | Starter and up | |
| Suggested replies for your team | Growth and up | |
| Automation rules and reply-time goals | Growth and up | |
| Public API and activity log | Growth and up | |
| Workflow builder (when, if, then) | Growth and up | |
| Knowledge from Notion and Google Docs | ||
| Visitors can send photos and files | ||
| JavaScript API for your website | ||
| Single sign-on (SSO) | Agency plan | |
| HIPAA agreement | Not offered |
Where Techvea is better
- One flat price for the AI side, because you bring your own key
- Branding removal on Growth and up without a separate add-on
- Answers come from your own pages with source links and a full response log
- Setup in about a minute: paste your website address and the knowledge base is built
Where Tidio is better
- Mature live chat with visual flow builder and lots of ready-made automations
- Messenger, Instagram and email in one inbox
- A large user base
Pick Tidio if you mainly want live chat and marketing flows for an online shop, with AI as a side feature.
Read from Tidio's public pricing page on 8 October 2026. Prices change and we are not affiliated with Tidio. Its name and logo belong to Tidio and are shown only to identify it. Check before you decide.