Techvea vs Intercom (Fin)
Intercom (Fin)
A full customer-service suite with an AI agent called Fin. This page sets out what each costs and does, including where Intercom (Fin) is the better choice.
What it costs
- Techvea Starterplan plus your own AI usage$34 /mo
- Chatbasecredit plan, extra credits included$150 /mo
- Crispplan that covers this volume$295+ /mo
- Intercom Fin$0.99 per resolved chat + 1 seat$1,019 /mo
- Zendesk1 agent + per-resolution fees$1,796 /mo
- TidioAI pricing is custom beyond 50 chatsAsk sales /mo
At this volume you would pay about $116 less per month than the cheapest of the others.
Estimates from each company's public prices on 8 October 2026, assuming about 4 messages per chat and about half a cent of your own AI cost per chat. Your real bill depends on the AI model you choose. Prices change; check each company's site.
Features side by side
| Feature | Techvea | Intercom (Fin) |
|---|---|---|
| Answers from your own content, with source links | ||
| Bring your own AI key (no markup) | ||
| Predictable flat monthly price | ||
| Build the knowledge base from your website address | ||
| Live chat with a person when the AI can't help | ||
| Built-in ticket inbox | ||
| Order and stock lookup (Shopify, WooCommerce) | Growth and up. WooCommerce orders and stock, Shopify stock (Shopify order status needs an older store token) | |
| Custom actions that call your own API | ||
| Ready-made integrations | 19 tools plus webhooks | |
| Chat window in many languages, replies in any | ||
| Right-to-left languages (Arabic, Urdu) | ||
| Business hours and away message | ||
| Learns from questions it could not answer | ||
| Analytics and full response log | Advanced on Growth and up | |
| Remove the vendor's branding as part of a plan | Growth and up | |
| Delete old conversations automatically | ||
| Free WordPress plugin | ||
| WhatsApp, Messenger, Instagram, email | Telegram, WhatsApp, SMS and email to ticket. No Messenger or Instagram messaging | |
| Voice and phone line | Voice in the chat, and phone calls through your own Twilio number (Growth and up) | |
| Public help center | Starter and up | |
| Suggested replies for your team | Growth and up | |
| Automation rules and reply-time goals | Growth and up | |
| Public API and activity log | Growth and up | |
| Workflow builder (when, if, then) | Growth and up | |
| Knowledge from Notion and Google Docs | ||
| Visitors can send photos and files | ||
| JavaScript API for your website | ||
| Single sign-on (SSO) | Agency plan | |
| HIPAA agreement | Not offered |
Where Techvea is better
- The AI cost stays at your provider's rate, so success does not make the bill grow
- A small team can run 1,000 chats a month for a small fraction of the cost
- No per-seat pricing for the AI bot itself and no minimum commitment
- Fast to start: no sales call, no onboarding project
Where Intercom (Fin) is better
- A complete helpdesk, messaging, product tours and reporting in one suite
- Enterprise features, large integration list and account management
- Proven at very large scale
Pick Intercom (Fin) if you are a larger support team that needs a full suite, enterprise controls and a dedicated account manager.
Read from Intercom (Fin)'s public pricing page on 8 October 2026. Prices change and we are not affiliated with Intercom (Fin). Its name and logo belong to Intercom (Fin) and are shown only to identify it. Check before you decide.