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Techvea vs Chatbase

Chatbase logoChatbase

The closest like-for-like: an AI chatbot trained on your own content. This page sets out what each costs and does, including where Chatbase is the better choice.

What it costs

TechveaFlat monthly plans. You bring your own AI key and pay your AI provider directly, with no markup, so a small site's AI usage is usually about $2–10 a month. 7-day free trial with no card.See Techvea pricing
ChatbaseMonthly plans with a pool of message credits. Extra credits cost $40 per 1,000. Their own AI is included in the price.Free (50 credits), Hobby $40 (700 credits), Standard $150 (4,000), Pro $500 (15,000). Removing their branding is a further $99 a month.1,000 AI chats a month is about 4,000 messages, so roughly the $150 Standard plan.
  • Techvea Starterplan plus your own AI usage$34 /mo
  • Chatbasecredit plan, extra credits included$150 /mo
  • Crispplan that covers this volume$295+ /mo
  • Intercom Fin$0.99 per resolved chat + 1 seat$1,019 /mo
  • Zendesk1 agent + per-resolution fees$1,796 /mo
  • TidioAI pricing is custom beyond 50 chatsAsk sales /mo

At this volume you would pay about $116 less per month than the cheapest of the others.

Estimates from each company's public prices on 8 October 2026, assuming about 4 messages per chat and about half a cent of your own AI cost per chat. Your real bill depends on the AI model you choose. Prices change; check each company's site.

Features side by side

FeatureTechveaChatbase logoChatbase
Answers from your own content, with source links
Bring your own AI key (no markup)
Predictable flat monthly price
Build the knowledge base from your website address
Live chat with a person when the AI can't help
Built-in ticket inbox
Order and stock lookup (Shopify, WooCommerce)
Growth and up. WooCommerce orders and stock, Shopify stock (Shopify order status needs an older store token)
Custom actions that call your own API
Ready-made integrations
19 tools plus webhooks
Chat window in many languages, replies in any
Right-to-left languages (Arabic, Urdu)
Business hours and away message
Learns from questions it could not answer
Analytics and full response log
Advanced on Growth and up
Remove the vendor's branding as part of a plan
Growth and up
Delete old conversations automatically
Free WordPress plugin
WhatsApp, Messenger, Instagram, email
Telegram, WhatsApp, SMS and email to ticket. No Messenger or Instagram messaging
Voice and phone line
Voice in the chat, and phone calls through your own Twilio number (Growth and up)
Public help center
Starter and up
Suggested replies for your team
Growth and up
Automation rules and reply-time goals
Growth and up
Public API and activity log
Growth and up
Workflow builder (when, if, then)
Growth and up
Knowledge from Notion and Google Docs
Visitors can send photos and files
JavaScript API for your website
Single sign-on (SSO)
Agency plan
HIPAA agreement
Not offered

Where Techvea is better

  • You use your own AI key, so you pay the AI provider's price with no markup
  • Branding removal is part of a plan, not a $99 a month extra
  • A built-in ticket inbox, live chat with a person, help center and suggested replies for your team
  • No per-message credits to run out in the middle of a busy month

Where Chatbase is better

  • A longer track record
  • More built-in channels (WhatsApp, Messenger, Instagram, email) and a phone voice option
  • A larger set of ready-made integrations

Pick Chatbase if you want one provider to handle the AI, the bill and the channels, and you are happy to pay for credits.

Read from Chatbase's public pricing page on 8 October 2026. Prices change and we are not affiliated with Chatbase. Its name and logo belong to Chatbase and are shown only to identify it. Check before you decide.

Switch to the support bot that costs less and does more

Bigger names charge more for the same thing and mark up every AI reply. Techvea runs on your own AI key, so you pay your AI provider's price and nothing on top.